With Cox Cable TV announced as a new cable provider for our area, I can safely say with complete and utter sincerity that most of us here are going to switch over as soon as they open their doors. As long time customers of Comcast, there has been a growing trend of unhappy customers becoming more and more vocal about their complaints. So much so that they actually made a commercial with the idea that they would be able to address them directly by telling us how sorry they were for the recent troubles and that they hoped we would be patient as they took care of them.
Unfortunately, that has yet to happen. That was months ago. For a company to be so large with so much money and with so many customers to call their own, it shouldn’t be too crazy to think or hope that they would be more quick to tackle issues that are impacting customers on this scale. Continue reading